Does Your Website Really Matter When It Comes To Growth?

Over the last 30 years, Kneko Burney Miller has conducted research with more than 100,000 business professionals around the world, particularly those in small and mid-sized businesses. She's also advised some of the largest, most successful tech companies on the planet, as well as government agencies, and non-profits. Her journey as a technology and business expert has taken her to several countries, including living in Europe for nearly a decade, where she has gained a multi-national, multi-cultural perspective, as well as knowledge and experience.      

Over her career, Kneko has also started several small businesses, including the first internet-based movie streaming service in 2006 called Eyesoda, well before Netflix was streaming movies like we know today.  And, like many entrepreneurs, this experience showed her that despite innovation, first to market status and hard work, some business ideas take more than you have at the time to make them prosper.

Maintaining a positive perspective and learning from every experience is an opportunity for each of us, and something that Kneko strives to harness into a teachable, optimizable skill.  Mrs. Miller is currently the owner and operator of several businesses, with her three principal businesses being inter-connected service and technology platforms, Change3 (a "growth" agency providing marketing, sales and operations support), BeTechly (a leading technology research think tank, helping people make better business technology decisions) and BeContently (a content delivery and demand generation platform), which form a triad for growth for the client's she serves.  

Not only is she a small business expert, but also because for the last twenty years she's been a small business owner - joining the haloed elite of American entrepreneurs.  Kneko is actively forming, operating, evolving, investing in and growing small businesses that prosper. She personally understands the hard work involved in running a small business, as well as has personal insight into the day-to-day and long-term challenges that most small business owners face.  This gives Kneko a rare perspective into growing your business happily, regardless of the size.

Kneko earned three degrees from Boston University during her four year term: a BA in Mathematics, a BA in Economics and a MA in Quantitative Economics (1996), and she also graduated from Stanford University's AEA Quantitative Economics program (1994).

"It takes more than money, more than experience and more than an idea to make your business grow and prosper.  It takes you, the business owner, setting the pace for growth by harnessing all of your potential, so that you can harness all of your team's potential, one step at a time...together." - Kneko Burney Miller

Starting her career at IBM and serving as Change3's Chief Operations Officer, it goes without saying that Laurie is responsible for overseeing the financial health of our agency. But her right-brained analytical skills also mesh perfectly with her left-brained people skills, which is why she is the heart of our team. With decades of experience, Laurie is well-equipped to offer her expertise to meet each client’s specific and unique needs while fostering a people-first culture to attract and retain top talent here at Change3. 

Laurie identifies ways to hone the efficiency of the company’s internal operations to facilitate development and long-term success. In other words, she makes certain Change3 and all its moving parts and players stay in perfect harmony with one another.

Laurie fell into digital agency and marketing services 15 years ago when she felt a connection with Kneko Burney and decided to enter the unknown but exciting world of agency life. And we’re glad to say she’s barely looked back.

Heather heads up content and creative at Change3 with over a decade of experience in digital media and end-to-end content creation for major B2B brands. Working with B2B tech companies, her specialty is guiding innovative tech companies into the catbird seat through thoughtful planning, compelling storytelling, and close client collaboration.

Her focus is developing and implementing content and design strategies that attract and engage customers, grow thought leadership, and build brand trust for B2B technology clients. She brings an analytical approach to crafting brand messaging and creating audience-centered content.

As Creative Director, she also leads creative team members in developing innovative, on-brand, on-brief, and on-time solutions.