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Beyond the Hype: Practical AI for Property Insurance

AI Solution Launchpad Series | Session 4

Bag   Thursday, September 24, 2026       Clock   11:00 AM -12:00 PM PT

AI is becoming an increasingly important topic across the property insurance industry. From claims operations and policy intelligence to workflow automation and customer service, organizations are evaluating where these technologies can create meaningful value.

To help explore the opportunities and realities of AI in property insurance, Change3 has partnered with IBM and Claims Connection Group to host a Business Lab focused on how insurers are approaching AI today, where adoption is gaining momentum, and what industry leaders are learning along the way.

During this interactive discussion, we'll examine how AI is influencing claims modernization, intelligent decision support, workflow automation, and broader operational strategies across the property insurance ecosystem. Participants will also explore how technologies such as IBM watsonx, IBM Business Automation Workflow, and LEXXARI™ are being applied to support these evolving needs.

Whether you're responsible for claims operations, business transformation, customer experience, process improvement, or technology strategy, this Business Lab will provide industry perspectives, emerging trends, and practical considerations to help inform your organization's AI journey.

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Inside the Business Lab

Participants will explore:

  • How AI is influencing property insurance operations today
  • Emerging approaches to claims modernization and workflow automation
  • The growing role of policy intelligence in supporting decision-making
  • Lessons, observations, and market trends from organizations exploring AI adoption
  • A walkthrough of how technologies including IBM watsonx and Claims Connection Group's LEXXARI™ are being applied to help address industry challenges
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