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Various personality types and work style differences are naturally a part of any workplace but when you add in 12 different countries, 4 time zones and six different languages you know that you have a truly unique team that will inherit particular challenges.

At Change3 Enterprises we thrive on the diversity of our ‘delightful experts’, we know that the rich array of skills that our team contribute to our collective work adds to our ability to deliver unexpected solutions to our clientele. 

Creating a ‘Dream Team’ Takes Work

The short answer to how we manage as a cultural, linguistic and personality diverse team is that we work at it each and every day. It does get easier as we learn how to navigate the biggest challenges that we face, however we always need to work consciously to ensure that we are not leaving anyone behind.

The key takeaways from our experience so far include:

1. Comprehensive communication:  Sometimes we take communication for granted. Create strong processes that ensure that briefs are exceptionally clear using simple language and jargon free;
2. Regular meetings: Emails are not the same as face to face chats. Schedule regular meetings with key groups to keep people on track.  When people work in isolation at home these catch ups help to create a strong bond between colleagues;
3. Walk in your colleagues shoes: Cultural differences take on many forms and often encompass important religious beliefs. It is a wise move to take a breath and hop over to your workmates shoes to resolve points of difference. It is only when we truly understand their circumstances can we respond appropriately and compassionately;
4. Understanding personality types: By understanding how each person works the best it is possible to utilise their skills to the max. If workers are not producing what they are capable of, this can be a simple reason why.

How Do We Know?

One of the most powerful assets that any company has is its people. Recruiting is often a lengthy and expensive process and it is always recommended to focus on retention rather than attrition – where possible.

With this in mind we developed an online application process that helps us hire delightful experts that fit perfectly into our unique culture and environment. It also enabled us to get to know each other a lot better, which led to developing a thriving organizational culture. Read more about this subject in this blog post written by our CEO, Kneko Burney.

Because it has been so successful for us we now offer this service to you our clients. Please contact us for a chat about how we can help you get to know your team.

We Need Your Help

Does this sound like a team that you would like to work for? We are growing at an astounding rate and are looking for talented people to join us. Have a look at our vacancies here and if you can see yourself there please apply!

In order to create both a harmonious AND highly-productive environment in my fast growing company, I focus on balancing skills and personalities to create an optimial mix of expertise and perspective.  In order to do this successfully, it's essential to understand employees’ "professional personalities" (e.g. their reward matrix, work preferences and communication style).  

Here's how it works:

• Hiring managers at Change3 seek to have an idea of skill, experience AND professional personality so they can best choose people that are going to fit well into our unique environment and well established culture.  
• To streamline this process, my team and I developed an online application process that profiles each applicant as part of the screening and interviewing process.  
• We also asked our existing staff to take part in the professional personality screening process as well, allowing us to create a baseline and get a clear picture of the traits of the team already in place.  
• Proof point: By being able to choose people that have the skills and the personality fit to make meaningful contributions to my team, I have been able to hire more than 10 new delightful experts in the last few months - without creating havoc inside my budding company.

Launching a new Hiring Optimization Service for Small & Mid-sized Business:

Because of the success of the application we developed, I've decided to turn this application into an online service for our clients, particularly for smaller, fast-growing businesses that may not have dedicated HR departments.  Our application not only streamlines the hiring process by putting resumes and applications in one place online, it also allows hiring managers to screen candidates on a variety of parameters (such as professional personality).  Our app used in tandem with a recruiting service (such as Ziprecruiter.com, Monster,com or others like them), can provide a small or mid-sized business with a professional hiring solution for a fraction of the cost of other recruiting options.  Ready to streamline your small to mid-size business recruiting process? Contact us for a free consultation!

Want to discover the Change3 professional personality?  Click the image to enlarge it.